A woman visiting Disneyland in California said park employees escorted her mother out after she stepped off the Grizzly River Run ride, per a TikTok video posted by Adrianna (@adriannarodriguez24).
Adrianna said her mother had a panic attack on the water ride. In the video, employees told the family the incident closed the ride and called it a “safety issue.”
The video drew comments from viewers and some defended the park’s response.
Adrianna Described the Ride and Her Mother’s Reaction
Adrianna said she was at Disneyland with her extended family when they boarded Grizzly River Run, a water ride. She said, “Riders sit on a whitewater raft that spins as it moves down a river in the park.”
The TikTok creator said her mother had a panic attack once the ride began. Per Adrianna, the attack caused her mother to “jump off the ride without telling anybody.”
A family member said in the video that relatives tried to calm the mother but could not until she left the ride. Adrianna said the rest of the family finished the ride and then went to find her.
Disneyland Employees Shut Down the Ride
Adrianna said park employees shut down the entire ride after the incident. She said the family watched for “30 minutes” while the ride stayed closed.
She said employees evacuated riders and drained the water from the ride right away.
Staff Called the Incident a Safety Issue
Adrianna filmed as employees approached the family to discuss what her mother had done. One employee said, “When things like this happen, it causes an evacuation of the entire attraction and it’s going to be closed for a couple of hours.”
Employees told the family that the mother’s actions were a “safety issue.” They then said the family would be “escorted out of the park.”
Adrianna asked whether everyone had to leave. Per the video, employees said only her mother had to go because she stepped out of a moving vehicle.
The TikToker also asked whether her mother could come back the next day, since the family had bought passes for several days. Employees told her that her mother could return.
Adrianna said, “She won’t be getting on any rides tomorrow.” The video showed several security guards escorting her mother out of Disneyland.
Commenters Shared Their Reactions to the Incident
The video drew comments soon after it was posted. One commenter wrote, “How does an entire family lack accountability?”
Another commenter wrote, “It ain’t your mom’s fault she’s anxious, but it is solely her responsibility to manage that as an adult who knows better. Disney’s response is completely valid.”
A third commenter wrote, “Y’all laughing, but this genuinely ruined it for other people.”
A commenter who said they were a cast member wrote, “Not only does it ruin the ride for other guests, but it causes an Emergency Stop. This is where they have a whole list of things they have to do before they can restart the ride.”
Commenters continued to post opinions as the video gained views on social media.
